Returns & Exchanges
At Healing Bird, we want you to love your self-care ritual; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure that products remain in their original packaging and are gently used or unopened to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare the Package
Securely pack the items in their original box and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing